Privacy Policy

 

HDD solutions OÜ (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website hddsondes.eu, use our services, or interact with us.

 

1. Data Controller

The data controller responsible for your personal data is:

HDD solutions OÜ
Estonia
Email: info@hddsondes.eu

 

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity data: name, company name.
  • Contact data: email address, phone number, shipping and billing address.
  • Order data: order history, purchased products, delivery details.
  • Payment data: last four digits of the card (via Shopify Payments or PayPal — we never store full card details).
  • Technical data: IP address, browser type, device information, cookies.
  • Communication data: messages sent through contact forms, email, or WhatsApp.

 

3. How We Collect Your Data

We collect personal data when you:

  • place an order on our website,
  • create an account,
  • subscribe to newsletter,
  • contact us by email, phone, SMS, or through messaging applications,
  • browse our website (via cookies and analytics).

 

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract necessity – to process and deliver your orders.
  • Legal obligation – tax compliance, invoicing, record keeping.
  • Legitimate interest – website security, fraud prevention, improving our services.
  • Consent – for newsletters and marketing emails.

 

5. How We Use Your Personal Data

We use your personal data to:

  • process and ship your orders,
  • provide customer support,
  • send order updates,
  • improve website functionality and user experience,
  • send marketing emails only if you have opted in,
  • maintain security and prevent fraud.

 

6. Cookies, Analytics and Advertising Technologies

Our website uses cookies and similar technologies that allow the store to function properly, remember your preferences, and analyze how visitors use the site. Cookies are small text files stored on your device when you browse our website.

You can manage or disable cookies in your browser settings. Please note that disabling essential cookies may affect website functionality.

6.1. Analytics (Google Analytics)

We use Google Analytics to understand how visitors use our website, improve website performance, and optimize the user experience. Google Analytics collects technical information such as IP address (anonymized in the EU), browser type, device information, and pages visited. This information is processed in accordance with Google's privacy policies.

6.2. Advertising Technologies (Google Ads)

We use Google Ads to show relevant advertisements to users who may be interested in our products. Google Ads uses cookies such as “ads/ga-audiences” and “remarketing cookies” to:

  • measure advertising performance,
  • show personalized ads based on your browsing behavior,
  • limit the number of times you see an ad,
  • create remarketing audiences.

You may see our ads on Google Search, YouTube, and partner websites. Google may use cookies or device identifiers to personalize ads based on your previous visits to our website.

You can customize or disable personalized ads at any time using Google’s tools:

https://adssettings.google.com
https://policies.google.com/technologies/ads

6.3. Consent for Advertising Cookies

In regions where it is required by law (such as the EU), advertising cookies are used only if you provide consent through the cookie banner or settings. You may withdraw your consent at any time in your browser or by updating cookie preferences.

7. Sharing of Personal Data

We share your data only when necessary:

  • Shopify – website hosting and order processing.
  • Payment providers – Shopify Payments, PayPal.
  • Delivery companies – for shipping your order.
  • Service providers – email sending, analytics (e.g., Google Analytics).

We do not sell your data.

 

8. International Transfers

Some service providers may operate outside the EU. In such cases, we rely on legally accepted transfer mechanisms (e.g., Standard Contractual Clauses).

 

9. Data Retention

We retain personal data only for as long as necessary:

  • Orders and invoices – minimum 7 years (legal requirement).
  • Marketing email subscriptions – until you unsubscribe.
  • Contact messages – until resolved.

 

10. Your Rights Under GDPR

You have the right to:

  • access your personal data,
  • request correction of inaccurate data,
  • request deletion (where legally possible),
  • object to processing,
  • withdraw consent for marketing,
  • request data portability,
  • file a complaint with your local data protection authority.

 

11. Marketing Emails

You will receive marketing emails only if you opt in. You can unsubscribe at any time using the link in the email or by contacting us.

 

12. Security

We use Shopify’s secure infrastructure, which includes SSL encryption and certified data protection systems. While no system is 100% risk-free, we take appropriate technical and organizational measures to safeguard your information.

 

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

 

14. Contact Us

If you have any questions about this Privacy Policy or your personal data, you may contact us:

HDD solutions OÜ
Email: info@hddsondes.eu